With the goal of being The Company of Choice® for our agents and policyholders, we are committed to continually improving our technologies to make it easy to do business with us. Our industry-leading real-time and download automation tools support this goal, saving you time and helping you better serve your customers. In addition, we are working with ACORD/AUGIE and the Agents Council on Technology (ACT), who have developed the Real Time/Download Campaign to highlight the benefits of these workflows and industry-wide utilization.
Real Time Support
Real-time transactions provide immediate access to customer information and our applications through your management system or comparative rater. We support a wide range of real-time transactions from inquiries to quotes to First Notice of Loss (FNOL). Real-time transactions include
Download Support
Download transactions send customer data back to your agency management system and completes the data round trip with a real-time transaction start. For personal lines, we download Auto, Homeowner’s, Package, Dwelling Fire and Umbrella. For commercial lines, we download Business Owners, Commercial Auto, and Workers' Compensation. Finally, we also support Direct Bill Commission Data downloads.
Transaction Chart
Review our Real Time & Download Transaction Capability Chart, to see all of the agency management system vendors we have teamed up with to deliver Real Time and Download capabilities to our agency base. This chart demonstrates how we are committed to providing industry-leading automation tools as part of our goal to be The Company of Choice®.
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