Contact Us

Contact Us

Corporate Headquarters
175 Berkeley Street
Boston, Massachusetts 02117

Based in Wisconsin, we provide small commercial insurance protection for businesses in Illinois, Indiana, Iowa, Michigan, Minnesota, Nebraska, North Dakota, South Dakota and Wisconsin.

Billing and Online Billing Service Center

If you have a question about your bill, or need help with online billing, you can use the Contact Billing Services form or call us to reach a customer service representative using the contact information below:

  • For active personal lines policyholders, please call 800-667-0608, available Monday-Friday 8am-5pm EST
  • For active business lines policyholders, please call 866-290-2920, available Monday-Friday 8am-8pm EST 

Report a New Claim

To report a claim, call the Indiana Insurance ANYTIME Claims Service™ at 1-800-279-7221 toll free anytime, anywhere or fax to 1-800-854-4593 or email to:

Claims are handled from our regional offices in Pewaukee, WI and Indianapolis, IN. We also strategically position claims staff in the field to enhance service and provide you with face-to-face contact.

Mail for Workers' Compensation Claims after Initial Reporting
WC Processing Center
Indiana Insurance
P.O. Box 515099
Los Angeles, CA  90051-5099
Fax: 1-877-840-7788

Mail for All Other Claims After Initial Reporting
Processing Center
Indiana Insurance
P.O. Box 515097
Los Angeles, CA  90051-5097
Fax: 1-888-268-8840


Overnight Mail and Packages After Initial Reporting
Processing Center
20500 Belshaw Avenue
Carson, CA  90746

School Record-Only Incident Reports Involving Students or Visitors
Indiana Insurance Claims Office (IA, NE, MN, ND, SD, and IN)
P.O. Box 1967
Indianapolis, IN 46206-1967
Phone: 1-317-581-8000
Toll Free: 1-800-237-5489
Fax: 1-888-364-4090

Indiana Insurance Claims Office (WI, IL, and MI)
P.O. Box 815
Pewaukee, WI 53072-0815
Phone: 1-262-446-8000
Toll Free: 1-800-242-7420
Fax: 1-888-364-4090